Identity and occupational risk documents
The transparency area identifies the occupational risk administrator as part of Compañía de Seguros Bolívar S.A. The name matters because the group website also refers to other companies and products. Affiliation records and occupational risk requests should identify the correct business line and entity, rather than be confused with separate commercial insurance policies.
Affiliation checks and certificates
The website allows users to check affiliation and download certificates or a membership card using identifying information. This provides administrative evidence of the ARL relationship. It differs from a healthcare authorisation, an assessment or a benefit payment decision, each of which has its own stage and requirements in the case process.
Reporting and medical requests
The website links to accident reporting, the FURAT form and occupational disease notifications. It also offers a virtual office for medical requests and authorisations and a provider directory. Accurate reporting and a traceable record support care and subsequent administration. Notification itself does not prejudge whether the event will be classified as occupational.
SIPAB and Sistema Guardián
SIPAB is presented as an information system for uploading and managing the work plan. Sistema Guardián is described as a risk management tool. Their documentary and support functions should connect to practical prevention actions. Employers still need to assign responsibilities, implement controls and check their effectiveness in actual tasks and workplaces.
Coordination across the system
The portal includes submissions from EPS organisations, pension administrators, other ARLs and assessment boards, including disagreements and notifications. Some cases therefore involve several institutions. Administrative coordination does not remove their separate powers or turn a disputed matter into a final decision. Employers continue to hold their own prevention responsibilities.
Frequently asked questions
Does downloading a membership card authorise medical care?
No. The card records affiliation information. Healthcare requests and authorisations follow the separate care procedure.
Are SIPAB and Sistema Guardián cash benefits?
No. They support employer management. Cash benefits for occupational events are processed according to their own legal requirements.
